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Service Agreement and Terms & Conditions

Key Definitions:

Agreement: refers to the agreement between Customer and IPJ for the provision of IPSTAR Satellite Broadband Service under the terms and conditions, the acceptable use policy and application for the IPSTAR Satellite Broadband Service.
Account: refers to the IPSTAR Satellite Broadband Service account and or any other account created for the Customer by IPJ.
Customer: refers to the person or entity applying to receive the IPSTAR Satellite Broadband Service or the person or entity which has entered into the Agreement with IPJ- minors are specifically excluded unless they have prior written consent of their parent or legal guardian/representative and IPJ
IPJ (IPSTAR Company Limited in Japan): is the Internet Service Provider who provides the IPSTAR Satellite Broadband Service to Customer.
IPSTAR Satellite Broadband Service: refers to the service provided by IPJ to the Customer, described in this document.
IPSTAR: refers to the IPSTAR broadband technology, IPSTAR network or system that enable the IPSTAR Satellite Broadband Service
Service Package: refers to the specific service selected by Customer for the utilization of IPSTAR Satellite Broadband Service.
Indoor Unit: refers to IPSTAR satellite modem
Outdoor Unit: refers to the Satellite dish, including antenna, block up converter (BUC), LNB and feed assembly.
IPSTAR User Terminal: refers to both the Outdoor Unit and the Indoor Unit.
Plan Fees: refers to the fixed and or variable fees set for each Service Package and are expressed as exclusive of consumption tax (5%), unless stated otherwise.

Interpretation:

In this Terms and Conditions, unless the contrary intention appears:

the clause headings are for convenient reference only and have no effect in limiting or extending the language of the provisions to which they refer;
words in the singular number include the plural and vice versa;
where a word or phrase is given a particular meaning, other parts of speech and grammatical forms of that word or phrase have corresponding meanings; and
the words “includes” and “including” are not words of limitation

Terms and Conditions

Nature of IPSTAR Satellite Broadband Service

The IPSTAR Satellite Broadband Service is a 'two way' satellite service.
Data allowance consumed in the Service Package selected by the Customer refers to the amount of data traffic sent (uploaded) and received (downloaded) by the Customer from the Internet through the IPSTAR Satellite Broadband Service. All traffic will be counted towards the daily and monthly allowance (i.e. downloads and uploads)
Plan Fees for the selected Service Package will commence from the date when IPJ has installed the required equipment including the IPSTAR User Terminal and the IPSTAR Satellite Broadband Service has been activated and signed off by the Customer.
The Customer acknowledges due to processing time periods, some usage may not appear or be recorded in the account of the month in which it is actually utilized. Any usage not appearing or recording in its actual monthly account will be carried over to the next monthly IPJ account.

Service Levels

The connection speeds specified in the Service Package selected by the Customer represents the maximum possible connection speed from IPSTAR network to the Customer and from the Customer to IPSTAR network, respectively. The Customer accepts IPJ cannot guarantee the IPSTAR Satellite Broadband Service will achieve these theoretical maximum speeds as specified in the Service Package.
The Customer acknowledges IPJ cannot represent or guarantee the continued availability of the IPSTAR Satellite Broadband Service. The Customer acknowledges the IPSTAR Satellite Broadband Service may be temporarily unavailable for use due to technical failures, network congestion, periodic maintenance, disruption to telecommunications services and or other causes.
Should any of the following events occur, IPJ may suspend the IPSTAR Satellite Broadband Service from the time of occurrence until the said event is resolved;

the Customer delays payment of the Plan Fees or any other costs for which the Customer is responsible
the Customer violates Clause 8.5 or any one of the sub-clauses specified in Clause 6, or fails to cooperate with IPJ in accordance with Clause 9.2 of the Agreement
the Customer refuses to allow IPJ to conduct the investigation outlined under Clause 8.1(e) of the Agreement
the utilization of the IPSTAR Satellite Broadband Service by the Customer results in IPJ providing or being likely to provide broadcast services as set out in the Radio Act or the Broadcast Law.

Except in the event of sub-clause 2.3(d), or in the case of urgent necessity or emergency, IPJ will notify the relevant Customer of the reason, the date and the duration of the suspension prior to suspending the IPSTAR Satellite Broadband Service.

IPJ may, when a natural disaster, accident or any other emergency occurs or is likely to occur and it determines there is sufficient necessity, suspend utilization of the IPSTAR Satellite Broadband Service by the Customer to give priority to communications on matters that are necessary for disaster prevention or relief efforts, to secure transportation, communications or electric power supply, or for communications to be performed urgently in the public interest.
The Customer acknowledges when signing up to Service Package, the maximum speed available may vary. There are various factors which may influence throughout speeds. These could be one or a combination of the following:

Number of users using the IPSTAR Satellite Broadband Service within the IPSTAR network at any one time,
Performance of the IPSTAR satellite system,
Weather conditions, locally and at the station;
Other factors outside of IPJ or IPJ's control such as an eclipse.
Applications being used. The Customer may find certain applications will not run as effectively on IPSTAR Satellite Broadband Service, when compared with wired broadband service. This is largely due to the typical latency differences between the two service types.

The Customer understands that the transmission or storage of data on the IPSTAR Satellite Broadband Service is not necessarily secure or confidential and that the Customer transmits or stores data at the Customer's own risk.
Each Customer is provided with email account consisting of email address and mailbox. If email account is not accessed for a period of four months or more, IPJ reserves the right to recover mailbox and it associated emails from the email account. The email address associated with the recovered mailbox will remain reserved for the Customer under this circumstance. Emails associated with recovered mailbox cannot be retrieved.
The maximum volume of email permitted to be stored in each mailbox will be subject to limits set by IPJ. If delivery of correspondence to a mailbox will result in its quota being exceeded, the delivery will fail. A message indicating the delivery failure may be sent to its sender. The Customer may purchase additional mailbox space from IPJ.
IPJ will provide a free-of-charge fault reporting, and help desk facility which operates under the hours listed at IPSTAR Satellite Broadband Service website.

Plan Fees relating to the IPSTAR Satellite Broadband Service

The Service Package offered for this IPSTAR Satellite Broadband Service is detailed in the current IPSTAR Satellite Broadband Service website.
The Customer will be charged fixed monthly fee for the data usage and the Service Package bought by Customer will be provided and managed based on IPSTAR Fair Access Policy and in accordance with the Plan Fees specified by IPJ. The Customer will also be charged for any other costs specified in the Plan Fees which are associated with use of the IPSTAR Satellite Broadband Service. The Plan Fees for this IPSTAR Satellite Broadband Service is detailed in the current IPSTAR Satellite Broadband Service website.
The monthly fee applicable to each Service Package is a minimum base payment which must be met by the Customer, irrespective of whether the maximum monthly data limit is reached. Any unused amount of the data limit for a given month will expire at the end of that month.
The Customer is responsible for all recurring fixed and cumulative fee for the account. All Customer accounts must be paid by cash at designated places of payment indicated on or with invoice documentation, by bank transfer to a bank account designated by IPJ or by direct debit from the Customer’s bank account.
The Customer acknowledges that:

Subject to Clause 7.6, all monies paid to IPJ are non-refundable and periodic service fees are payable in advance;
Any Customer Plan Fees will continue to be incurred past a renewal date unless IPJ has been provided with sufficient prior notice in writing by the Customer. Cancellations must be advised in writing to the IPJ Customer Relations Team 30 calendar days prior to the end of any billing period;
Plan Fees will continue to accrue during any period of disconnection or suspension of the Service. This would also apply where such disconnection or suspension is the result of non-payment or late payment of monies due.

Should the Customer fail to pay the Plan Fees and any other costs for which the Customer is responsible by or on the specified due date, the Customer shall be liable to pay IPJ such amount together with interest of 14.5% per annum from the specified due date until the date of payment, by the date stipulated by IPJ. All fees and charges incidental to payments made under this clause are the responsibility of the Customer.

Installation

Upon determining service availability to the Customer, IPJ will provide the Customer with an approximate date for installation of the system ("Installation Date") to enable the IPSTAR Satellite Broadband Service. IPJ may reschedule the Installation Date at any time for any reason and will liaise with the Customer to confirm suitability of an alternate date if required.
IPJ will install any telecommunications facilities the Customer may require to receive and utilise the IPSTAR Satellite Broadband Service at the premises of the Customer. IPJ may charge the Customer for any such installation required in accordance with the Plan Fees specified by IPJ. The Plan Fees for this aspect of the IPSTAR Satellite Broadband Service is detailed in the current IPSTAR Satellite Broadband Service website.
Any maintenance or reinstallation of the IPSTAR Satellite Broadband Services provided by IPJ to the Customer following installation will be carried out at the expense of the Customer if such maintenance or restoration falls outside the warranty provisions of the IPSTAR Satellite Broadband Service. IPJ will attempt to resolve any issues related to the installation within 5 working days.
IPJ will not be responsible for any loss or damage whatsoever arising from or in connection with the equipment or any software run on a Customer’s computer to enable the Customer to access the IPSTAR Satellite Broadband Service except where such loss or damage is due to IPJ’s deliberate act or gross negligence. The Customer acknowledges difficulties may arise from the installation of the equipment for use with the IPSTAR Satellite Broadband Service beyond the control of IPJ.
Installations can take the following timeframes. Please note these are an indication only, and can vary due to various factors:
Approximately 14 days for mainland
Approximately 21 days for remote island

These timeframes will vary between installation jobs, based on factors detailed in section 4.6 below:

Standard and Non-standard installations. Depending on what Service Package the Customer selects, its premises location and the surrounding physical environment; the Customer's installation may be a standard or a non-standard installation. If it is a non-standard installation - there will be additional costs. This may require a larger antenna size, which involves a more complex service installation and additional charges. The Customer should liaise with IPJ to discuss their installation and if additional costs, are involved. A standard installation typically includes a 84cm or 120cmdiameter satellite dish, assembled on a ground of the customer’s premise.
Factors influencing time and cost of installation. The type of installation the Customer experiences may be impacted by a range of factors. This will impact the time and/or date the installation is performed on, if delays take place and may influence whether or not additional costs are involved. Where the costs are a result of the Customer’s request, such as for aesthetic or preferential reasons, these costs may be passed on to the Customer. Factors which may have an influence here are:

Adverse weather conditions at the time planned for installation,
Conditions of the ground and the premises,
Surrounding environments (ex. trees and mountains) of the premises,
Issues experienced traveling to the premises;
Remote location of the premises and difficulty reaching the premises.

In the event a system cannot be installed due to environmental issues (no line of sight for satellite) a service call fee will be applicable if this was foreseeable by the Customer.

IPJ will provide the Customer's password to a third party installer to assist with the system set-up. IPJ recommends the Customer change the password once the installation is complete.

Requirements of IPSTAR Satellite Broadband Service

The Customer must, at their own cost and expense, arrange to have the following on the Installation Date:
A computer that complies with IPSTAR Satellite Broadband Service specifications for connection to the IPSTAR Indoor Unit which has a network / LAN card
Safe and legal access to the Customer's premises for the installation of IPSTAR Satellite Broadband Service; and
An adult of 20 years or older, who is a member of the household, present during the installation.
The Customer must not connect any equipment to the IPSTAR User Terminal that does not meet IPSTAR specifications.
IPJ makes no representations, warranties or assurances the Customer’s own equipment attach to the IPSTAR User Terminal will be compatible with the IPSTAR Satellite Broadband Service.

Customer Acknowledgements

The Customer acknowledges the following:

Prior to entering into this Agreement they have obtained all consent, permission and authorizations from the relevant administrative authorities, other than licenses required under the Radio Act and the Telecommunications Business Law, required for the installation of IPSTAR Satellite Broadband Service that will performed by IPJ or IPJ’s installer, including the consent of any owner, landlord or licensor of the premises in which the IPSTAR Satellite Broadband Service and the IPSTAR User Terminal will be installed; and
The Customer shall use the IPSTAR Satellite Broadband Service in accordance with the provisions of this Agreement and other related policies.
The Customer will provide all computer and telecommunication hardware and software required to support the Account, and shall properly acquire, configure and operate such hardware and software.
The Customer will not use any products or services incompatible with the IPSTAR Satellite Broadband Service or IPSTAR system.
IPSTAR Satellite Broadband Service is not to be resold by the Customer or any other organization in order to provide a service which could be deemed by IPJ to be a replacement or competitor service for the IPSTAR Satellite Broadband Service.
The Customer will not move the IPSTAR Satellite Broadband Service system from the premises on which it is originally installed without prior written consent of IPJ. In the event that the system is moved with the consent of IPJ, the Customer will be liable to pay IPJ for the costs of de-installation, re-installation at the new site and hardware charges (if any).
The Customer shall manage and maintain the IPSTAR User Terminal used for the IPSTAR Satellite Broadband Service and shall use the IPSTAR User Terminal only in accordance with its intended functions and instructions. The Customer agrees that IPJ shall not be held responsible for any malfunction of the IPSTAR User Terminal arising from the misuse, abuse and from using beyond its intended purpose.
The Customer shall cooperate with and assist IPJ to meet its obligation to comply with the Telecommunications Equipment Order, in accordance with Clause 8.1 (c).
The receipt of the IPSTAR Satellite Broadband Service is exclusive, confidential and cannot be transferred, assigned, resold and/or licensed without the prior written consent of IPJ. A breach of this sub-section will include disclosure of a Customer password, negligently leaving a connected terminal unattended, and/or sharing access with any other party. The Customer shall be liable for the actions of any other persons who are allowed, either deliberately, through negligence or otherwise, to gain access to the Internet through the Customer's Account.
The Customer shall abide by all rules, regulations and security provisions of all networks and computer systems to which the Customer gains access while using the IPSTAR Satellite Broadband Service.
The Customer shall indemnify and keep indemnified IPJ in respect of any loss or damage, suit or proceeding against IPJ by any person in respect to the use of the Customer's Account, including, but not limited to, transmission of an illegal, fraudulent, copyrighted or defamatory material.
If accessing IPJ services on behalf of another person, the Customer shall be appropriately authorized to do so.
The Customer shall provide, at the commencement and at all times during the term of this agreement, true and correct and current information to IPJ.
The Customer shall be responsible for regularly checking the primary IPJ email account for correspondence from IPJ.

Changes, Transfers and Cancellations

The Customer may not assign, transfer or otherwise dispose of the right to receive the IPSTAR Satellite Broadband Service and other rights arising from this Agreement to another third party without the prior written consent of IPJ.
In the event of transfer of the Customer’s legal status under the Agreement due to inheritance or merger, the heir, the surviving legal person following merger or the legal person newly established by the merger shall notify IPJ by provision of a copy of the relevant certificate of succession without delay. In the event of two or more heirs, the heirs shall notify IPJ which heir shall serve as a representative of all heirs for the purposes of the Agreement with IPJ.
IPJ will not assign the whole or part of the Customer’s contract to another third party without the prior written consent of the Customer.
The Customer may cancel the IPSTAR Satellite Broadband Service with thirty (30) days written notice to IPJ without incurring cancellation fees. The Customer will be liable to IPJ for any charges incurred during the notice period and for any other charges previously incurred and unpaid.
Changes to the Service Package.
For Service Package changes which do not require a change of equipment, the Customer will be subject only to the prescribed once-off fee if there is a downgrade on connection speed. For clarification, an upgrade on a connection speed will not be subject to any alteration fee.
For changes to a Customer’s Service Package which do require a change of equipment, the Customer will be subject to (i) the additional costs of the new equipment, (ii) call out fees and (iii) service charges for the change of new equipment. In addition if there is also change on a connection speed under this circumstance the prescribed additional charge will all be applied.
Change of address, and 'taking the service with you'. If the Customer changes their address, and wishes to 'take the IPSTAR Satellite Broadband Service with them' to the new address, costs are involved and these are to be met by the Customer. The costs involved include but are not limited to a de-installation charge from the original address, and installation charge at the new address, and various other service fees and call out charges in accordance with the tariffs specified by IPJ. The tariffs for these aspects of the IPSTAR Satellite Broadband Service are detailed in the current IPSTAR Satellite Broadband Service website. In the event of this occurring, please liaise with IPJ to clarify these charges, as they will vary depending on your location and circumstances.
IPJ may terminate the IPSTAR Satellite Broadband Service with ninety (90) days prior written notice to the Customer on the occurrence of either of the events provided in sub-clause (a) or (b) below. In such cases IPJ will refund to the Customer any monthly fees already paid by the Customer for the provision of the IPSTAR Satellite Broadband Service following the date of termination;

in the event IPJ suspends the IPSTAR Satellite Broadband Service under Clause 2.3 of this Agreement and such suspension continues for more than 14 days; or
in the event IPJ cannot provide the IPSTAR Satellite Broadband Service because of the unavailability of the IPSTAR network.

When terminating this Agreement under Clause 7.6 (b), IPJ shall first provide the Customer with oral notice prior to the written confirmation after the fact.
When the Customer is late in the payment of Plan Fees or any other costs which are the responsibility of the Customer and IPJ determines that such delay may be of significant detriment to the business of IPJ, IPJ may terminate the Agreement immediately following written notice, without first suspending the IPSTAR Satellite Broadband Service.
When sub-clause 2.3(d) applies, IPJ may terminate the Agreement immediately following written notice, without first suspending the IPSTAR Satellite Broadband Service.

IPJ may immediately terminate this Agreement after providing prior notice to Customer in the event that any non-compliance with the Telecommunications Equipment Order such as interference in communications are attributable to the equipment the Customer maintains, including but not limited to the IPSTAR User Terminal.

Equipment and Responsibility.

Management Right and Management Responsibility of Equipment

The IPSTAR User Terminal installed in the location designated by the Customer constitutes one end of the telecommunication line. The IPSTAR Satellite Broadband Service is conveyed to and from the Indoor Unit.
The Customer buys from IPJ the equipment necessary to use the IPSTAR Satellite Broadband Service. However rights of management and operation of the equipment belong solely to IPJ.
IPJ is responsible for the telecommunications equipment used in the provision of the IPSTAR Satellite Broadband Service to maintain compliance with the Telecommunications Equipment Order.
Upon consultation with the Customer, IPJ may change the location of the IPSTAR User Terminal for the maintenance or other purposes mentioned in 8.1 (c).
Prior to investigating the IPSTAR User Terminal or other equipment, IPJ will notify the relevant Customer of the date and location of the investigation. The Customer may not refuse the investigation. Upon attending to investigate, the IPJ employee or third party contracted to carry out the investigation will show the Customer or any other authorized person on the premises a copy of the investigation notice or proof of identity.
The Customer will maintain the IPSTAR User Terminal and the computer connected with IPSTAR network in compliance with IPSTAR specifications and other technical specifications.
In the event of the unavailability of the IPSTAR Satellite Broadband Service, the Customer will confirm that the IPSTAR User Terminal and the computer connected with IPSTAR network work before contacting IPJ to request restoration of the IPSTAR Satellite Broadband Service. Where IPJ dispatches its employee(s) or the employee(s) of any third party to implement an investigation following the Customer’s request for restoration of the IPSTAR Satellite Broadband Service, and it turns out that the unavailability of the IPSTAR Satellite Broadband Service is caused by the IPSTAR User Terminal or the computer, the Customer will incur the costs of the investigation and all consumption tax applicable to costs of investigation.

Liabilities for Loss and Damages

When the Customer cannot utilize the IPSTAR Satellite Broadband Service due to reasons attributable to IPJ, unless this Agreement specifies otherwise, IPJ’s liability is limited to an amount equal to one thirtieth of the Plan Fees multiplied by the number of unavailable dates, only in the event that the service outage continues for more than 12 hours from the time when the Customer becomes aware of the outage.
The limitation of liability for service outages provided for in the preceding sub-clause 8.2(a) shall not apply where the outage is caused by the deliberate act or gross negligence of IPJ.
IPJ is not liable for any disputes, etc between the Customer and any third party which arise from utilization of the IPSTAR Satellite Broadband Service.

A 12 month warranty applies for the IPSTAR User Terminal from the date it was successfully installed. The warranty covers the Indoor Unit and Outdoor Unit.

The warranty covers system failure due to defective products supplied. However, the warranty does not cover:

damage caused by storms or lightning,
tampering;
any Customer supplied peripheral equipment.

Any charges incurred from factors not covered by warranty are the responsibility of the Customer.

The Customer is advised to seek insurance independently of IPJ, should Customer requires its equipment to be insured against damage, vandalism, theft, adverse weather conditions or other factors.
The IPSTAR Satellite Broadband Service does not support any Customer “bring your own” equipment. Attachment by the Customer of “bring your own” equipment to the IPSTAR system used to access the IPSTAR Satellite Broadband Service shall be considered a violation of the Customer’s technical compliance obligations under this Agreement, and IPJ will not be responsible for any loss or damage which may occurs due to such technical non-compliance.
IPJ reserves the right to claim Customer a compensation for any direct, indirect, incidental or consequential damages or loss of profits or revenues whether foreseeable or not occasioned by modification or alternation of equipment which is strictly prohibited.

General

IPJ provides IPSTAR Satellite Broadband Service based on the relevant laws in Japan and any service limitation, change or suspension shall occur when in need and according the provisions of this Agreement.
IPJ respects the confidentiality of communications it deals with in the course of the provision of the IPSTAR Satellite Broadband Service, in accordance with the Article 4 of the Telecommunications Business Law. IPJ will only utilize and store such information to the extent that such use and storage is necessary to ensure the smooth provision of the IPSTAR Satellite Broadband Service. IPJ may, when the secrecy of communications is likely to be violated and IPJ determines such measures necessary, require the Customer to take such measures as are required to ensure that persons other than the Customer cannot capture the signals communicated through the IPSTAR Satellite Broadband Service.
Prior to entering into this Agreement, the Customer represents and warrants to IPJ that the Customer has read, understood and agrees to be bound in full by the terms of this Agreement.
Unless specifically provided otherwise, all notices to be delivered under this Agreement must be in writing and sent by post, email, facsimile or hand delivery.
A current copy of this Agreement may be obtained on the IPJ website.
This Agreement is to be governed and construed according to the laws in force in Japan.
Force Majeure. IPJ will not be liable for failures and delays in performance of its obligations under this Agreement due to any cause or circumstances beyond its control including but not limited to asteroids or other space calamity, acts of God, fire or flood, or acts of war, quarantine restrictions, strikes, national emergencies, insurrections, and prohibition of any court, governmental or regulatory body of competent jurisdiction.
IPJ may amend this Agreement from time to time. It is the responsibility of the Customer to review the IPJ website periodically to ascertain whether the provisions of this Agreement have changed. Any amendments to this Agreement will become effective from the date they are posted on the IPJ’s website. The Customer agrees that if they continue to use the Service after this time they will be deemed to have agreed to be bound by all amendments.
If any provision in this Agreement is declared invalid or unenforceable, it will be struck out and the remaining terms will remain in force.
If IPJ does not act in relation to a breach of this Agreement by the Customer, IPJ does not waive its right to act with respect to subsequent or similar breaches.

Acceptable Use Policy

The following activities are strictly prohibited, with no exceptions:

Violations of the rights of any person or company protected by copyright, trade secret, patent or other intellectual property, or similar laws or regulations, including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by the Customer;
Unauthorized copying of copyrighted material including, but not limited to, digitization and distribution of photographs from magazines, books or other copyrighted sources, copyrighted music, and the installation of any copyrighted software for which the Customer does not have an active license is strictly prohibited;
Exporting software, technical information, encryption software or technology, in violation of international or regional export control laws, is illegal. The appropriate management should be consulted prior to export of any material that is in question;
Introduction of malicious programs into the IPSTAR network or server (e.g., viruses, worms, Trojan horses, e-mail bombs, etc.);
Revealing your account password to others or allowing use of your account by others without prior written notice to IPJ. This includes family and other household members when work is being done at home;
Use another person’s or Customer’s name, username or password or otherwise attempt to gain access to the account of any other Customer;
Using the IPSTAR Satellite Broadband Service to actively engage in procuring or transmitting material that is in violation of sexual harassment or hostile workplace laws in the user's local jurisdiction;
Making fraudulent offers of products, items, or services originating from any account;
Effecting security breaches or disruptions of network communication. Security breaches include, but are not limited to, accessing data of which the Customer is not an intended recipient or logging into a server or account that the Customer is not expressly authorized to access. For purposes of this section, "disruption" includes, but is not limited to, network sniffing, pinged floods, packet spoofing, denial of service, and forged routing information for malicious purposes;
Port scanning or security scanning is expressly prohibited unless prior notification to IPJ is made;
Executing any form of network monitoring which will intercept data not intended for the Customer’s host;
Circumventing user authentication or security of any IPSTAR host, network or account;
Interfering with or denying service to anyone other than IPSTAR systems;
Using any program/script/command, or sending messages of any kind, with the intent to interfere with, or disable, a Customer’s terminal session, via any means, locally or via the Internet;
Authorize, aid, abet, encourage or incite any other person to do or attempt to do any of the above acts.

Email and Communications Activities

IPJ provides email service with certain conditions by using email hosting service of third party.
IPJ shall not be liable for any direct, indirect, incidental or consequential damages or loss of profits or revenues whether foreseeable or not occasioned by the email service or the defect.

The following activities are strictly prohibited, with no exceptions for the use of email and communication activities:

Sending unsolicited email messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material (email spam);
Any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages;
Unauthorized use, or forging, of email header information;
Solicitation of email for any other email address, other than that of the Customer’s account, with the intent to harass or to collect replies;
Creating or forwarding "chain letters", "Ponzi" or other "pyramid" schemes of any type;
Use of unsolicited email originating from within IPSTAR networks of other Internet/Intranet/Extranet service providers on behalf of, or to advertise, any service hosted by Customer or connected via IPSTAR network;
Authorize, aid, abet, encourage or incite any other person to do or attempt to do any of the above acts.

Definitions

Spam Unauthorized and/or unsolicited electronic mass mailings.

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